Returns & Exchanges
At Something Went Wrong, we believe fashion should be fearless, even if the fit isn't perfect. If your order doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items with all tags attached back into the original shipping box or any secure mailing bag.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and securely tape it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing